1. Information We Collect
We may collect personal information that you voluntarily provide when you:
- Sign up for our email list or newsletter
- Download a free resource or register for a webinar
- Purchase a product or book a consultation
- Apply for a program or fill out a form
- Interact with us via SMS, email, or social media
This information may include:
- Name
- Email address
- Phone number (including for SMS communication)
- Mailing address
- Business details (if applicable)
- Payment information (processed securely via third-party providers)
- IP address and browsing behavior (via cookies or analytics tools)
2. How We Use Your Information
We use your personal information to:
- Provide and improve our services
- Respond to inquiries or customer service requests
- Deliver resources, programs, and communications
- Send updates about services, offers, or events
- Send marketing messages via email or SMS (with your consent)
- Analyze website traffic and engagement
- Comply with legal obligations
3. Text Messaging (SMS) Compliance
If you opt in to receive text messages from us:
- You consent to receive SMS communications related to your purchases, event updates, marketing offers, or follow-ups.
- Message and data rates may apply depending on your mobile carrier.
- You can opt out at any time by replying STOP to any message.
We never sell or share your phone number. Your SMS opt-in is strictly used for relevant communication.
4. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share it with trusted service providers who help us operate our business (e.g., email platforms, payment processors), under agreements that protect your data.
We may also share your information if required by law or in connection with legal proceedings.
5. Cookies & Tracking Technologies
We use cookies and analytics tools (like Google Analytics) to improve your experience on our site. These tools may collect technical data such as:
- Browser type
- Device type
- Pages visited
- Time spent on site
You can disable cookies in your browser settings, but some features may not function properly as a result.
6. Email Marketing
If you subscribe to our email list, you will receive updates, resources, and promotional content. You may unsubscribe at any time using the link at the bottom of every email.
We comply with the CAN-SPAM Act and honor all opt-out requests promptly.
7. Data Retention
We retain your information as long as necessary to fulfill the purposes outlined in this policy or as required by law. You may request deletion of your personal data at any time by contacting us.
8. Your Rights
Depending on your location, you may have rights under laws like the General Data Protection Regulation (GDPR) or California Consumer Privacy Act (CCPA), including:
- The right to access the personal data we hold about you
- The right to request correction or deletion
- The right to opt out of marketing communications
- The right to request a copy of your data
To exercise your rights, email us at: [info@shenaramnarine.com]
9. Data Security
We take data protection seriously and implement appropriate measures to protect your information from unauthorized access, disclosure, or misuse.
Please note: No method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
10. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
11. Children’s Privacy
We do not knowingly collect personal information from children under 13. If we learn that we have collected data from a minor without parental consent, we will delete it promptly.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.” Your continued use of our Services after changes constitutes your acceptance.
13. Contact Us
If you have questions about this Privacy Policy, or would like to request or delete your data, contact us at:
Shaina Ramnarine
contact@shainaroyale.com
[
www.shainaroyale.com]
